Case Study – AI Proof-of-Concept ImplementationJonathan Hammond2026-03-27T12:51:38+00:00
AI Proof-of-Concept
Vendor Implementation Partner
Proof-of-concept for a AI solution that transcribes client meetings and creates documents, transforming new client deliveries and the provision of ongoing advice
What was needed
Engaged by the vendor, who identified they needed expert support with their large Wealth Manager client’s proof of concept (c£30b AUM)
Introduced to the client early in the process
Set out our deliverables:
Documentation of Desired Business Outcomes and success criteria for the initiative
Mapping the current state process and agreeing the pain points the Wealth Manager client wanted to address. These informed the measures to add to the success criteria
Mapping the future state process. This was used to help position the solution with the proof-of-concept team and was used in the full roll out across the client’s front office teams
Regular communications and updates with the vendor and the client
Why Solve
Deep understanding of our industry, with hands-on practitioner experience
Our competitor and market knowledge and industry best-practice
Suite of tried and tested tools to expedite deliveries
Credible experts in process optimisation and documentation
Independence, and an unbiased view
What was achieved
Well-planned, punchy, proof of concept phase of the overall project
Success criteria and solid measures made the case easy to move into full implementation across the front office
Clarity about how, practically, the system was to be used by role
Team members understood their own role in the process and in the process overall
Roll out was smooth and controlled
Pain points were addressed and positively impacted
Follow ups with the client at 3 and 6 months post implementation maintains focus and provides take away learnings
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